[mpancha]

I've heard a few rumors, but the one that I trust and am hoping comes to be true is...

there's a Rogers store near me that I go to each time I have trouble with my PVR (about 1x every 2 months or so). There is one CSR at the service desk who has always gone above and beyond from a customer service standpoint, and who actually is knowledgeable about Rogers products and technology in general.

THe last time I was at the Rogers store I was enquiring about Blackberries b/c I've all but given up on the iPHone coming to Canada and need access to my emails constantly for my own small business, and with some changes at my day job I need access to those emails as well. When I told him the fact that I can't have unlimited email for $20 like the US gets frustrates me and is what keeps me from buying a PDA/Smartphone.

He turned around and said, well, u've noticed how we've had a few Facebook ads, and have offered $15 unlmited email, and now $15 access to facebook unlimited.... just sit tight until the summer, around June, things are changing.

Thus far the guy hasn't steered me wrong... so I"m hoping June holds some surprises for us.